Shipping policy

Thank you for shopping with MIRZA IMPEX. We are committed to delivering your orders quickly, safely, and efficiently.

Free Shipping

We are pleased to offer FREE Shipping on all orders across India. There are no minimum purchase requirements or hidden shipping charges.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During peak seasons or promotional events, processing times may be slightly longer.

Delivery Time

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier availability, weather conditions, or unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your shipment in real time.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, the shipment may be returned to us.

Address Accuracy

Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order. MIRZA IMPEX is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Packages

If your package arrives damaged or if any items are missing, please contact us within 48 hours of delivery with your order number and photographs of the package and product. We will investigate and resolve the issue as quickly as possible.